Privacy Policy

Last Updated: January 2026

At SMD MEDICARE ("we", "us", or "our"), accessible via https://www.smdmedicare.in, we are committed to protecting the privacy, confidentiality, and security of our customers, healthcare institutions, doctors, and wholesale buyers.

1. Information We Collect

When you visit our platform, submit quotation inquiries, or place institutional orders, we may collect the following details:

• Contact Information: Full name, hospital/clinic name, GST number, email address, phone/WhatsApp number.
• Delivery & Billing Details: Clinic/hospital shipping address, billing address, PIN code, state.
• Procurement Details: Medical equipment inquiries, requested quantity, custom technical specifications.
• Technical Data: IP address, device type, browser information, and referral URLs via standard secure server logs.

2. How We Use Your Information

We utilize your information strictly for legitimate commercial and healthcare procurement purposes, including:

• Providing customized B2B price quotations, GST proforma invoices, and equipment catalogues.
• Processing, packing, and dispatching medical supplies and hospital furniture via insured courier partners.
• Providing technical installation support, warranty assistance, and post-purchase service.
• Complying with statutory medical device trade regulations, taxation (GST), and auditing mandates in India.

3. Data Protection & Security

We implement industry-standard SSL (TLS 1.3) 256-bit encryption for all data transmissions. We do not sell, rent, or trade your institutional or personal information to third-party advertisers. Information is only shared with authorized logistics handlers and payment gateway providers solely to fulfill your orders.

4. Cookies & Analytics

Our website uses basic session cookies and Google Analytics to understand navigation flow, optimize page load performance, and ensure smooth catalog browsing. You may disable cookies through your browser settings at any time without restricting core website access.

5. Contact Information

If you have any questions or data requests regarding this Privacy Policy, please contact our Compliance Office: